In CILIP ,Future of librarians ,Information Professional Stuff ,Marketing / Tags: CILIP, cilipfuture, echlolib, libraries, media, Newsnight, professional library bodies /
There seems to be a discrepancy between what CILIP believe to be its media responsibilities, and what its members believe to be its media responsibilities.
Hearing both sides of any story is so, so important. I can’t think of ANYTHING I’ve got angry about, or railed against, that I haven’t softened my stance on once I’ve learned a little more about the other side of the story. There’s almost always a good reason why people do things that seem inexplicable at first glance. So I am prepared to have all this explained to me and to think to myself at the end of it all – okay, I was being naive, I can see how difficult this must be for CILIP. But either way, there is a problem here that needs to be addressed – whether the problem is one CILIP is contributing to, or is unable to do anything about. There is still a problem – and I get the impression, though only from a small pool of online responses to these issues, that CILIP’s members see it as more of a problem than CILIP itself appears to.
- In my opinion, CILIP are not prominent enough in the media
- In my opinion, CILIP do not do enough to mitigate or respond to negative news stories about libraries, or to place positive ones
- In my opinion, CILIP should be able to escape the echo-chamber and are not currently doing so with sufficient frequency or success (although they are moving in the right direction)
- In my opinion, CILIP should not have allowed the first BBC Newsnight debacle to happen as it did because a: they should have had someone on Newsnight instead of a children’s author ‘representing’ libraries and b: they should have ensured Newsnight were NOT able to claim library circulation was 314,000 books per annum when in fact it was 314,000,000 – responding to this afterwards simply isn’t enough
- In my opinion CILIP seem too much like ‘one of us’- ie indignant and often impotent. Our professional body needs to be ‘representing us’ – ie getting someone on the programmes that may cause damage to libraries’ reputation. Various CILIP people have said you can’t just ‘get’ someone on Newsnight (they were saying this off the cuff – it doesn’t represent an official CILIP statement) but that isn’t strong enough, for me. If you can’t, then CILIP needs to take steps to force a change of attitude and increase its influence.
- In my opinion, that CILIP were unable to accept an invitation on to the second newsnight debacle is an absolute TRAVESTY. They were offered a 1 minute slot at very short notice, and couldn’t get anyone to the BBC studios to fill it – Newsnight were unwilling to settle for a video link. I appreciate those are difficult conditions. But you HAVE TO MAKE IT HAPPEN! By whatever means -surely someone could have taken a cab across London and stepped up? I can imagine that Newsnight thought, right, we got lots of angry corrections from CILIP when we messed up the last feature on libraries, so we know all about them this time and we’ll offer them a slot. Then they say no… So next time, we’ll go back to ignoring them.
[EDIT: I've learned today - 25th June - that CILIP actually contacted Newsnight, rather than the other way round. So while clearly it's a shame that CILIP were unable to make it happen, it's much, much better that they were chasing the opportunity, rather than passively impotent and unable to respond to it..] - In my opinion, and apparently in the opinion of other library bodies too, it is not the members’ responsibility to face the media, it is CILIP’s
- In my opinion, CILIP should be getting someone on the Dispatches programme, not trying to get its members on it – at least not on their own. I think calling for people to go on that programme, and to produce a 1 minute video explaining the value of libraries, is great. But it should be part of a supporting strategy of member advocacy, with a primary strategy of CILIP appearing in the media itself. To take a presidential analogy: it’s like we’re being asked to be the foot-soldiers in Obama’s famous harnessing of web 2.0, youtube, and the power of grass roots activism - but without Obama himself going out on the campaign trail to lead us.
- In my opinion, CILIP seem unwilling to step up and assume a prominent role in the media
- In my opinion, there have been opportunities in recent months for CILIP to step up, and it feels like a crippling sense of inertia is preventing them from doing so. A change of culture is needed here. Chief Exec Bob Mckee says:
“It’s easy to sit back and say “CILIP should have been on Newsnight” or indeed on the Today programme on Tuesday morning. But how many of us could go head-to-head with Jeremy Paxman on live TV and give a clear and compelling justification of libraries and librarians in just one minute or less?”
God knows, I couldn’t – but it only needs one of us! And that one of us should be employed by CILIP – it should be YOU if necessary. Is there no one in the organisation for whom the challenge of facing Paxman is an exciting opportunity rather than a prohibitively intimidating threat? If none of the current staff feel able to represent the whole industry in the media, appoint someone who is! And if that isn’t possible right now, make plans to do so when it is possible. - On the one hand you have someone like Phil Bradley being invited back onto Radio 5Live after a successful appearance, and basically offering to drag the post-Newsnight response forward on CILIP’s behalf (see the comments section), on the other hand we have CILIP unable to grab Newsnight opportunities. Am I the only one who thinks there’s a problem here?
I really, really want feedback on this. Please tell me in the Comments whether you agree with me, or disagree with me, or know stuff I don’t know. I welcome all comment and debate on this, and I want CILIP to respond to this too. I wouldn’t normally ask this, but please tweet a link – http://bit.ly/9EnejP - to this post to encourage as many people as possible to engage in the conversation.
I have said before that I think we should not be so quick to attack CILIP, and that everyone I’ve met or spoken with who works for them is doing a great job. It’s very easy to criticise from the safety of a blog. I don’t want to belittle their efforts from the easy position of not having to represent an entire profession in the media. But, as I’ve said above, whether the problem is one CILIP is unable to control or is complicit in the perpetuation of, something has to change.
-thewikiman




















66 ResponsesLeave a comment ?
Since commenting yesterday, I have been following further comments with interest. It’s great to see so many people passionate about the profession, but I think there’s a few comments coming up now that are far too negative about CILIP, and I just wanted to step back in and defend the organisation.
I became a member of CILIP some years ago whilst I was still studying. Yes, I was probably swept away by their hard sell when they visited the university, but nonetheless, I have never regretted joining.
After graduating I went into the world of corporate librarianship, and although I initially thought that this was probably outside of CILIP’s core interest, I found their support in my first job invaluable. They fulfilled part of the advocacy role I think is so important, by communicating with my employer over what they recognised as a very low salary for the professional post. As a solo librarian, I also relied heavily on the support and training available through CILIP.
I think it’s a real shame that more members of the profession don’t recognise the organisation’s potential value to them.
But perhaps this is all part of the same of problem: CILIP needs a better media presence, to communicate with people both inside and outside the profession.
“The press releases are great of course at communicating a message to a large group of people, but you guys seem to need more than this.”-Richard Hawkins
They may well be but I have never seen CILIP mentioned on the TV or the press, except in conjunction with the Carnegie prize, so I’m not sure who’s reading the press releases.
Sorry struggling to get time to respond to all of these at the moment – but I’d echo Lauren that I think CILIP is a great thing, generally, but in my opinion is falling short in this area particularly.
As someone who has often said CILIP need to go where the conversation is, I’m really pleased that Bob has come to the comments of this blog to engage with us, and I don’t want to scare him off!
Richard, that all sounds really encouraging. I think you do a great job with @CILIPinfo, and I don’t doubt that you personally are taking notes of our wants and our needs! I just hope that the organisation as a whole is able to reflect that.
I don’t think this whole thing can be put down to a miscommunication of what CILIP does regarding media engagement, though. For me, and for many others it seems, there hasn’t been an explanation of how CILIP could say ‘no’ to Newsnight that has satisfied our wish to see that CILIP takes our concerns seriously. I just can’t see other industries settling for letting others try and defend us on national TV when the Chartered Institute itself had the chance to do so.
@Orangeaurochs
Well I’m not sure who is reading the press releases either to be honest. But I do know that CILIP has been mentioned a few times in the press recently (perhaps not on the TV but I could be wrong).
For example:
Mobile Libraries April 2010
http://www.guardian.co.uk/books/2010/apr/07/mobile-libraries
Volunteer-run public libraries Mar 2010
http://www.guardian.co.uk/society/2010/mar/17/libraries-closures-volunteers-public-services
Good library guidelines Oct 2009
http://www.guardian.co.uk/culture/2009/oct/07/librarians-guidelines-good-libraries
Encompass Scheme Sept 2009
http://www.guardian.co.uk/society/2009/sep/16/public-service-initiatives-disadvantaged-groups
Twitter for Librarians Course June 2009
http://www.guardian.co.uk/books/2009/jun/24/libraries-twitter
So it would appear that someone at the Guardian is reading them at least.
@Richard Hawkins
That’s excellent! Thank you for pointing those out. I should stop relying so much on the BBC news.
I entirely agree with the comments posted by Lauren. I too have been a member of CILIP for many years and have never regretted it, despite an annual grumble or two about the subscriptions. It saddens me beyond measure when fellow librarians from my authority either won’t join or have been a member and have left because they don’t think it’s “worth it”. Surely, we are either a profession or we’re not. And the more members our professional body has, surely the stronger it makes us. The old adage “united we stand……” etc does make some sense, in my view.
I agree, it was disappointing that CILIP did not appear on that Newsnight report, but I can’t help but feel Bob McKee has a point…..how can we possibly sum up the value of libraries in a one-minute slot without it feeling facile and token? Yes, maybe CILIP could have pressed for a longer slot……but it is so easy to be wise after the event.
It’s also not true to say CILIP won’t face the media, I’ve also read many articles over the years in the national press where they have been quoted in relation to developments and changes in libraries.
The CILIPfuture survey (although having its imperfections) has provided the opportunity for members and non-members alike to put forward their views to CILIP about what they want the organisation’s role to be – there’s still time for people to contribute. Links have been posted on Twitter.
And no, I’m not employed by CILIP but after being a member for 27 years have recently become involved in my local CILIP branch committee for the first time and seeking ways to widen the way CILIP communicates.
Cheers Richard! Excellent examples (and yay the Guardian…) and it looks like there is some placing of positive stories which is just what we want to see.
Chris, I agree – I’m criticising CILIP on this occasion but have defended it staunchly in the past, and certainly wish people would continue to renew their memberships; I get terrific value from mine, and as you say it weakens the organisation if we withdraw our support, which is bad for all of us.
It may well be impossible to sum up libraries in 1 minute without it feeling facile, but not being there to try is probably more damaging on balance, I think. We’ve always had a problem with public perception, and now that problem may genuinely end up costing a lot of jobs, indirectly (by contributing to the belief librarians don’t have value). Under those circumstances, not playing by the popular media’s rules because they’re difficult or unfair just isn’t an option, for me. You have to represent the profession on their terms if that’s all you can do.
A quick word on CILIP bashing.
Most of the people here are not CILIP bashing and I wouldn’t describe them as CILIP bashers either based on my online interactions with them.
What they are doing is expressing their feelings about their professional organisation in the hope that they will make things change. While they are critical, I think the events of the last few weeks have shown us that this criticism is for the most part constructive.
Real CILIP bashing on the other hand is exemplified by the sort of casual, lazy commenting on blogs etc. that doesn’t really add anything to the discussion. Often it’s plain to see that the person who has commented hasn’t really read the blog post (let alone all the comments that follow – although to be fair there are quite a few) and rather than add something constructive to the debate they think up some other (often tenuously-related) reason why CILIP is failing and click publish. Meanwhile the actual debate carries on around them…
BTW i’m not referring to anyone in this thread specifically I should add, but I see this time and time again…
So anyway, well done to all you who are constructively criticising (you know who you are) – keep up the good work.
Thanks Richard, I appreciate that. I agree, some people on blogs just like to add comments along the lines of ‘Cilip is rubbish!’ which doesn’t really help anyone.
For those of you interested (and living in England’s North), myself and Woodsiegirl will be presenting on this subject, among other things, at this CILIP event on July 22nd, in Leeds.
(Apologies for the self promotion.)
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I am also disappointed by CILIP’s response. I have been a professional librarian for 20 odd years and over that time have heard many colleaques speak eloquently and passionately at numerous conferences/seminars/networking events. I don’t feel the problem is with the profession or lack of media savvy. CILIP must take responsibility for being unprepared. Just to take one sector, we all knew that there was a review into public libraries undertaken by the last government. We were all told cuts were coming during the election. Most of us could have taken an educated guess that libraries would be vulnerable. Why does it take one request from Newsnight for CILIP to spring into action. Many of us are busy making the case for our libraries every week as part of our daily jobs. Surely it is not too much to ask that our professional body shoulders the greater part of the burden in co-ordinating media responses and publicity at a national level.
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Hi Linda – I’ve just edited the post, because I’ve just found out that CILIP contacted Newsnight, rather than had the request and failed to spring into action. So they took the lead, and proactively sought out the request – they couldn’t make it happen but still, that’s much more encouraging. So I’m choosing to be optimistic and think, yes, CILIP are taking the initiative and starting to take on more of the burden…
I would like CILIP to be an international organisation, then I think challenges would be addressed.
Just a thought not a criticism. See my comment on Linked In.
I most certainly do not criticise CILIP I am asking this mentoring system to be more flexible.
As a tutor for the ASA I mentored about 700 candidates unpaid between 1986 and 1998 these were teachers/coaches geographically scattered from Harrogate to Crystal Palace who required papers remarking and help plus my ever open door/telephone access if they were statemented to sit examinations. I am very proud to have given my time.